Dr. Raskin
is the Internal Legal Counsel for the Florida Radiological
Society, and a Voluntary Associate Professor of Radiology,
University of Miami School of Medicine, MIami, FL and a
Radiologist at University Medical Center, Tamarac, FL. He is also
a member of the Editorial Board of this journal.
A very practical reason for studying risk management is to
attempt to understand why radiologists get sued. The risk of being
sued is quite high in all areas of medicine, not just radiology.
This risk cannot be eliminated. However, there are some positive
risk-management steps that radiologists can take to reduce their
chance of being sued and losing. The more you understand the
risk-management process, the better you will be able to minimize or
manage your risk. Risk management involves the identification,
analysis, and evaluation of risk and selection of the most
advantageous method to address it. From a practical standpoint,
this means identifying situations in which you are at the greatest
risk of being sued and then doing something to minimize that
risk.
The first step of the risk-management process involves
identification of the risk. This may vary depending upon the
practice. Certain areas of radiology practice are associated with a
significantly higher incidence of lawsuits in which risk management
techniques can be effective in reducing the risk of being sued and
losing. The most commonly missed diagnoses are breast cancer, lung
cancer, and fracture of the spine, in that order. Clearly, risks
are greatest in these areas.
Once the risk is identified, it must be analyzed. Do the
lawsuits occur with certain radiologists, during the evening, or
during teleradiology reads? Is there a trend? Once the risk is
analyzed, implementation of risk-management techniques should be
instituted. Some techniques that have been shown to be effective
are: (1) paying attention to clinical information or obtaining it
when not given; (2) being qualified to interpret or perform a
procedure and maintaining your competence; (3) suggesting the next
appropriate study or procedure, recognizing that a follow-up study
may be the next appropriate procedure; (4) using the American
College of Radiology (ACR) Appropriateness Criteria; (5) directly
communicating, in person or by telephone, the findings when
immediate patient treatment is indicated and documenting the
communication; and (6) reading, understanding, and implementing the
ACR Practice Guidelines and Technical Standards into your
practice.
Finally, there must be a method to monitor the results. If not,
you won't know whether or not any of the changes you made were
effective. Certainly, implementing these risk-management techniques
will not prevent you from being sued. They will, however, reduce
the risk of being sued and losing.