Dr. Mirvis
is the Editor-in-Chief of this journal and Professor of
Radiology, Diagnostic Imaging Department, University of Maryland
Medical Center, Baltiimore, MD.
There is no question that electronic imaging networks, picture
archiving and communication systems (PACS), are wonderful. Images
are seldom "lost"; comparison studies are usually available online
nearly instantly; communication of image data from point-to-point
and simultaneous review at multiple points are facilitated, and a
wide variety of enhancement options are available. Some of the
downsides to the electronic image network include the high cost to
implement and maintain the network, the need for radiologists and
other healthcare providers to adapt to the system (rather than vice
versa), security issues, and rapid obsolescence of hardware and
software in an era in which technological advances are occurring at
a frenetic pace.
Perhaps the most significant problem created by the transition
to a digital healthcare enterprise is the "digitization" of
radiologists in their role in medical decision-making. Any imaging
group that has made a relatively rapid switch from film to computer
workstations will undoubtedly notice that they are getting lonely;
they are becoming the "Maytag repairmen of Medicine." When films
were located physically in the radiology department, the opinion of
the radiologist was often sought directly without waiting for a
formal dictation or preliminary report. The radiologist was in the
midst of the action, particularly in complex cases, sifting through
all the available information (rather than the limited, if any,
information on the radiology study request), working with the
clinician in trying to arrive together at a diagnosis or imaging
strategyacting as a true consultant. In this setting, the
radiologist could provide the clinician with more information than
was included in the formal dictated report. There is a "spin" or
bias that one can communicate in person that just does not
translate well into the written interpretation.
With the imaging studies now available to clinicians in their
offices and patient-care areas, the trips to the radiology
department or even telephone calls become far less frequent. The
report is there and the images are there. What more could they
require? So the radiologist sits in the dark room interpreting
cases with little real clinical input and gives a fairly generic
"shadow interpretation." To some extent, everybody loses a bit in
this exchangeit is efficient, but hardly ideal. In this paradigm,
the radiologist is in the game only in electronic spirit, but not
in body.
Radiologists need to be seen and their contribution needs to be
felt beyond their disembodied presence on a cathode ray tube, lest
they become completely insubstantial. Direct involvement in patient
care does not have to end with PACS. Bring interesting cases to the
attention of the clinician in charge. Be a direct patient advocate
and pursue unsuspected or unanticipated findings with the clinical
service to be sure they are followed up. If you are stumped by an
imaging study, ask the clinician to please stop by the reading room
to discuss the details. They will help you to help them. Show up in
the emergency department or ICU from time to time and ask if anyone
needs help or review a current case with the staff when you are
there. Perhaps you can make a new observation or a teaching point.
Maybe go on a round once a week with a clinical team.
The further we as radiologists allow ourselves to be distanced
from the action, the less important we will appear in the overall
medical care equation. Others will assume our function. We must
remain a significant "value-added" component in care giving. We
must try not to allow residents training in the digital environment
to get too comfortable sitting in the "dark cave" reading the
shadows, but rather we should encourage them to get out and be
involved directly. PACS has made the professional lives of
radiologists easier and more efficient, but it has fostered our
further insulation from the real world of medicine; herein lies a
chasm into which we must not fall.